Fast Food Restaurant Worker

– Team Crew Member: Fast food workers are responsible for serving customers in dining establishments that serve fast food or offer take-out. As the primary contact between the customers and the restaurant, they are expected to deliver top quality customer service and be friendly and engaging when interacting with guests to project a positive image of the company.

- Greet and interact with Guest in a positive, friendly and professional manner

- Ensure customer satisfaction and answer any questions or comments from customers

- Resolve customer complaints in a professional and effective manner

- Accept payment from customers, and make change as necessary

- Request and record customer orders, and compute bills using cash registers, multi-counting machines, or pencil and paper

- Serve customers in eating places that specialize in fast service and inexpensive carry-out food

- Prepare simple foods and beverages such as sandwiches, salads, and coffee

- Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines

- Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags

- Serve through drive-through windows or over counters in the restaurant

- Notify kitchen personnel of shortages or special orders.

- Cook or re-heat food items such as French fries.

- Handle raw meats and maintain health and safety standards

- Handle chemicals used for cleaning as well as washing dishes using gloves when necessary

- Maintain proper grooming and uniform standards

- Cleaning in accordance to our company’s sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, tables, counters, kitchen and service equipment, removing trash, cleaning restrooms and checking the parking lot