Front Desk:
- Enter and locate work-related information using computers and/or point of sale systems.
- Process all guest check-ins and check-outs
- Secure valid form of payments prior to issuing room key
- Answer, record, and process all guest calls, messages, requests, questions, orconcerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
Food & Beverage Service:
• Greets guests approaching stand
• Serves food and beverage items in correct proportions, following proper sanitation guidelines
• Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
• Participates in set-up of stand, arranges inventory, notifies Stand Lead of any inventory deficiency or shortages
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment
• Prepares food products in stand according to Company standards and specifications
• Shows flexibility by rotating to other stands when necessary Cashier duties (if applicable)
• Properly records all transactions via the point of sale system and informs guests of the amounts owed
• Collects the proper money for food and beverage items.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift