The role of the Housekeeper is to make sure that all assigned areas of the luxury homes, public areas, glamping tents are serviced daily and cleaned to a high standard.
• Clean all luxury homes, glamping tents, public areas to the standards of The Resort at Paws Up.
• Perform a variety of cleaning activities, including but not limited to, sweeping; scrubbing; mopping, polishing; vacuuming; and shampooing.
• Ensure all homes and rooms are cared for and inspected according to standards.
• Operate within various housekeeping teams to achieve an exceptional level of efficiency and quality as they relate to housekeeping and cleaning services.
• Follow assigned cleaning instructions and meet deadlines.
• Stock homes, tents, and/or areas with all necessary supplies while continuously keeping all work areas clean and organized.
• Check stocking levels of all consumables and replace appropriately.
• Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
• Ensure confidentiality and security of visited rooms/homes.
• Report all problems and maintenance repairs using correct procedures.
• Turn in items found in homes, glamping camps or public areas to Housekeeping Management or the Lost and Found Department.
• Work in a safe and responsible manner while adhering to all OSHA standards.
• Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed.
• Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner.
• Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment.