Prep Cooks:
As a Cook at Wilderness at the Smokies, participants are responsible for preparing guest and associate food and maintaining kitchen sanitation to Board of Health Standards. Participants will be supervised by the Kitchen Manager and/or the Executive Chef. Primary job duties include but are not limited to:
- Preparing, arranging and continually updating food according to Wilderness at the Smokies recipes, preparations and food presentations.
- Ensuring adherence to Health Department policies and procedures
- Cleaning and maintaining the kitchen as directed by management, in conjunction with Health Department policies and procedures.
- Reporting and documenting any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately
- Adhering to Wilderness at the Smokies standards for guest service
- Referring guest problems or complaints to supervisor
- Performing all other duties as assigned by management
Cashier:
As a cashier at Wilderness at the Smokies, participants are responsible for ensuring superior customer service by taking orders for food, preparing food that is ordered, receiving monies for all items located in the deli and ensuring cleanliness throughout this Food and Beverage outlet. Participants are also responsible for restocking all deli and market inventory, on an asneeded basis, and must possess excellent guest relations and communication skills by dealing with customers in an efficient and professional manner. Primary job duties and responsibilities include but are not limited to:
- Greeting all guests in a welcoming manner
- Taking food orders and preparing food in a professional and efficient manner
- Operating a computerized register system and issuing receipts for each transaction
- Keeping counter and shop area clean and free of debris, sweeping all areas and adhering to all Health Department regulations
- Cleaning all equipment, including but not limited to: coffee machine, microwave, etc.
- Checking identification of customers to verify age requirement for all purchases of alcoholic beverages
- Restocking all food and non-food items, as needed
- Balancing cash receipts
Room Attendant:
- Perform check out cleaning on two-bedroom units. Includes vacuuming, sweeping, dusting, stripping/making beds, cleaning bathrooms, kitchens, ovens, refrigerators, pots/pans, scrubbing floors, cleaning patios and desks, combating mildew and mold, removing significant amounts of trash, etc.
- Perform cleaning of stay-over, midweek, trash, and tidy cleans; annual maintenance of units, and cleaning of new and renovated units.
- Reports of all Lost & Found and any service issues found in a unit.
- Assist with any special projects or other duties as assigned.